Working With Me2019-02-07T02:57:44+00:00

Working With Me

Here are some of the most frequently asked questions I am asked.

I haven’t worked with you before. What do I do first?2019-05-03T09:35:56+00:00

There may be occasions when it is not suitable for me to work with someone. Therefore, I recommend that you book an initial discovery call with me, which you can do now, right here. It should take no more than 15 minutes. You’ll be able to ask me questions, I will listen to your health concerns and ask you several questions too. Then if appropriate, we will discuss the process of how we work together. Please be aware that this is not a free consultation, as no health advice will be given.

I have a few slots set aside each week for this, and if you’d like to book a time to speak with me, simply click on this link.

How do you work and what can I expect?2019-05-03T10:44:34+00:00

I use a Functional Medicine approach in my work, which means that I look to identify and address any biochemical imbalances in your body that may be contributing to your symptoms, with the goal of promoting optimal health. Please know that nutritional therapy is not a replacement for medical advice, and where relevant, I work alongside your medical doctor.

Initial programmes typically require 4 to 5 consultations over a period of 5 to 6 months, and depending on the degree of your health concern, this may extend to 6 to 12 months. It is important to know that regular contact with you is needed over a period of time to get results, and clients get better results when they are regularly supported throughout this period. That is why I work with clients on a package basis, that includes both nutritional therapy consultations and regular short contact in between sessions, to answer quick questions and provide support, as well as help clients keep their momentum up.

How many consultations will I need and how often will I see you?2019-05-07T08:38:49+00:00

Many clients who come to see me have already tried many things, but have not found a solution. As such, it is difficult to say without knowing your specific goals and history. My ultimate goal is to get you feeling better as quickly as possible. How quickly this happens depends on your individual circumstances, and your success with implementing your Action Plan and programme. To this end, you will have access to my private client portal, for ongoing support and answers to quick questions, confidentially and easily. Based on my clinical experience, most clients have needed 4 to 5 appointments, over six months, typically 5 to 6 weeks apart. I have generally found this to be the ideal time, as clients feel most able to stay engaged with and committed to their programme, and to maintain momentum and get the results they are looking for.

What are your packages and what does it include?2019-06-03T16:33:23+00:00

Most of my clients have looked for resolutions to their issues before starting to work with me. While many see significant changes after implementing recommendations from as early as the first consultation, there is no magic pill. Ongoing commitment, implementation and support are crucial for lasting change, which is why my clients and I work together in partnership on a package basis.

The Basic Package includes:

  • Extended 90-minute first appointment
  • 1 x 60-75 minute follow-up consultation
  • 2 x 30-45 minute follow up sessions
  • Your personalised Action Plan following each consultation, sample menu plan, recipes and handouts
  • Your Supplement Programme, including analysis of any drug-nutrient interactions
  • Interpretation of your personal functional lab test results (if relevant)
  • Ongoing brief chat support via confidential private client portal

The time I spend on your case includes not just our consultation time, but also time spent before and after, in preparation for your consultations, such as reviewing your case history and test results (where relevant), going through related research literature that relates to your health concerns, to ensure the most up to date information, and putting together your personalised diet, lifestyle and supplement programme.

Please note that any laboratory tests or supplements, are paid for separately. The tests and supplements recommended are optional and will be discussed during your consultation.

Your first consultation

Before your first consultation, you will need to complete and return a Health Programme Intake Questionnaire and Food Diary, to allow me to prepare beforehand. This is time dedicated especially to you.

At our first appointment, I will ask clarifying questions and we will discuss your health concerns and other factors including your timeline, your health history, your family history, current and previous medications, your stress levels, exercise and dietary habits.

I will talk you through personalised explanations on how your dietary and lifestyle habits may be contributing to your health concerns, along with related recommendations. You will be provided with an Action Plan with clear guidelines on foods that you should add to your diet and any that you should avoid. You’ll also receive an example menu plan so that you’ll have an idea of what to eat and how to eat. These will be sent to you within 24 hours after your consultation.

In addition, I may recommend laboratory tests, which will provide us with insight on any internal imbalances in your body that may be contributing to your symptoms. This will allow me to further target and hone your programme, and allow us to monitor your progress over time as you work through your programme.

Your second consultation

During our second consultation (4 to 6 weeks later), I will have interpreted your test results (if any) and will take you through them. We will also discuss the deeper interactions between your body systems so you can understand how these may be contributing to your health concerns. The test results will also enable me to personalise and target a dietary supplementation programme specifically for you. Occasionally, there may be a need for a further test, and if so, I will discuss this with you. Further, if you are on any medications, I will check for any potential drug-nutrient interactions. Your Action Plan will be updated and sent to you together with your Supplementation Programme.

Your follow-up consultations

During these appointments, we will review your programme in detail. We’ll look at your progress and discuss which recommendations have worked well for you, as well as those that haven’t been quite right. If you did any further tests following your second consultation, we will go through the results during your third appointment. Your Action Plan and programme will be adapted accordingly and sent to you within 24 hours after your consultation.

What about rescheduling sessions?2019-05-07T09:04:43+00:00

Make our time together a priority. This time is dedicated to you. I value your time and mine, so if you need to reschedule a session, please give me at least 48 hours notice. All sessions that are cancelled with less than 24 hours notice or without prior notice, will be forfeited unless there was an emergency, and there will be an administrative charge of £50. I will work around emergencies as much as possible to reschedule you.

There may occasionally be a time that I am forced to reschedule as well, but I will let you know at least a week in advance.

Can I get in touch with you between appointments?2019-06-03T16:40:11+00:00

Yes, of course.

I love it when clients message to share a win or how they are feeling, or if they have a quick question. In fact, many clients appreciate being able to communicate with me through the easy and confidential chat function on my private client portal, that can be accessed either through their computer or mobile phone app. This is more effective than email, as I spend most of my time either with clients or preparing and following up from client consultations, so I am not always available on email. Some clients prefer more regular support to help them stay on track, and if so, this is something that we can discuss at our first consultation.

How do I pay?2019-05-07T09:11:24+00:00

All major credit cards are accepted, and payment is made in advance.

Where are your consultations held?2019-02-06T17:29:53+00:00

Face to face in-clinic consultations are held at my London clinic in South Molton Street, Mayfair, Tuesday to Thursday, between 10 a.m. and 5 p.m.. Evening appointments up to 8 p.m. are available once a month. Ideally, we would meet in person, at least for our first consultation, so I strongly encourage you to come into my clinic in London. That said, I also hold consultations online for clients, using a secure platform called Zoom for our video calls, if you are unable to travel into London or meet with another local registered Nutritional Therapist.

I’m excited to start working with you. What happens next?2019-05-07T09:14:03+00:00

If we haven’t worked together before, the first step is to book a free initial “Let’s Get You Feeling Better” discovery call with me. You can book a time for this by clicking this link.

Once we have had our discovery call and agreed to work together, congratulations! The next step is for me to sign you up to my private client portal. Once you receive the link to my client portal and have activated your access, you will be asked to complete a Health Programme Intake Questionnaire (HPIQ) and 5-day Food Diary, and sign our Terms of Engagement and Nutritional Therapy Agreement & Consent Form.

Filling out your HPIQ generally takes anywhere between 15 and 30 minutes, depending on how much detail you have to share with me. It is absolutely indispensable that you complete your HPIQ and Food Diary ahead of your appointment. They give me a comprehensive review of your health concerns and help me build up a picture of your health history in advance of your consultation. They also enable me to prepare for your consultation and ask appropriate questions that lead to suitable recommendations. Please note that if I have not received your forms, I will not be able to see you.

Once your forms are received, and your documents have been signed, you will receive a link to book your first consultation. You will also be asked for full payment which needs to be received prior to our first consultation.

Please note that all information you share with me is sent via a secure server that meets all the requirements for security and data handling as set out in the General Data Protection Regulation (GDPR) for the Information Commissioner’s Office (ICO) in the UK. In short, this means that no one else other than you and me (or my staff) can see any of your information.

I’ve booked my consultation. What’s next?2019-05-07T09:16:39+00:00

Once you have booked your appointment, you will receive email confirmation of our appointment together with instructions on how to get to my clinic or how to connect in via Zoom, if we are meeting online. I’m looking forward to connecting with you.

What about lab tests?2019-05-03T10:59:07+00:00

Lab tests are recommended on a case by case basis. They are recommended if they will give us further insight into what is going on inside your body, and allow a more accurately targeted and individualised programme for you. In the long run, this can work out more economically than a “trial and error” approach which may be needed if testing is not done. Please rest assured that I only recommend tests that are necessary to help you achieve your goals. There is no “one size fits all” test protocol that I follow.

What about my privacy and security of my information?2019-02-07T02:45:44+00:00

All your information is held in accordance with the Data Protection Act 2018 and complies with General Data Protection Regulation 2016 (GDPR). To read my Privacy Notice, click here.

I have another question. Where can I ask this?2019-05-07T09:24:53+00:00

Simply click on this link to be taken to the Contact page, and I’ll get back to you just as soon as I can. Thank you.